We try our very best to make sure our items are in new or like new condition. IF there is an issue with an item, we always try to point it out in the item description. Sometimes items may have shadowing because of the pictures we take.IF you have any questions on an item, please feel free to contact us by email at:

upscaleretailboutique2020@gmail.com

If you order something and are unhappy with your order, please give us a chance to make it right. Some items are used. Customer service is our top priority.

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This website is only intended for users over the age of 18 or of legal adult.